enum T_SupportType {
  TECHNICAL
  BILLING
  DOMAIN
  TEMPLATE
  PAYMENT
  ACCOUNT
  FEATURE_REQUEST
  BUG
  OTHER
}

enum T_SupportStatus {
  OPEN
  IN_PROGRESS 
  RESOLVED
  REJECTED
}



model Support {
  id              String   @id @default(uuid())

  issueName      String
  description     String

  type           T_SupportType
  status         T_SupportStatus @default(OPEN)

  resolvedBy     String?
  resolvedAt     DateTime?

  storeAccountId String

  storeAccount   Account  @relation(fields: [storeAccountId], references: [id])

  createdAt      DateTime @default(now())
  updatedAt      DateTime @updatedAt

  @@index([storeAccountId])
  @@index([storeAccountId, status])
}