43 lines
689 B
Plaintext
43 lines
689 B
Plaintext
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enum T_SupportType {
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TECHNICAL
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BILLING
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DOMAIN
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TEMPLATE
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PAYMENT
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ACCOUNT
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FEATURE_REQUEST
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BUG
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OTHER
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}
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enum T_SupportStatus {
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OPEN
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IN_PROGRESS
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RESOLVED
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REJECTED
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}
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model Support {
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id String @id @default(uuid())
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issueName String
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description String
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type T_SupportType
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status T_SupportStatus @default(OPEN)
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resolvedBy String?
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resolvedAt DateTime?
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storeAccountId String
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storeAccount Account @relation(fields: [storeAccountId], references: [id])
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createdAt DateTime @default(now())
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updatedAt DateTime @updatedAt
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@@index([storeAccountId])
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@@index([storeAccountId, status])
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}
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